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ABOUT US

HCIN is a nonprofit corporation led by hospital/health care executives, system engineers, and CTOs who are experienced in health care operations and technology.

Six leaders from HCIN member hospitals and the executive director comprise the Board of Directors and guide the organization’s strategic path. HCIN contracts all technical development and management of the network to Paras & Associates, which designed the first video/voice over IP call center for HCIN and which supplies these services to health providers in other states and large health systems.

TIMELINE »

A rapidly growing network

With the generous support of the California HealthCare Foundation and Kaiser Permanente, HCIN has designed, built, and deployed one of the most advanced video health care interpretation solutions available. Following are the historical milestones of the organization:

  Milestones   New membership

2005

  • Planning Committee Formed to develop HCIN
  • Initial implementation with Contra Costa, San Joaquin, and San Mateo
  • Evaluation of patient/provider feedback.
 
  • Planning Committee
  • Contra Costa
  • San Joaquin
  • San Mateo

2006

  • Decision that SNI would not house HCIN. HCIN temporarily moved to Contra Costa Regional Health Foundation
 
  • Contra Costa
  • San Joaquin
  • San Mateo

2007

  • Conversion of Fujitsu laptops for VVIP use.
 

Members added in 2007/8:

  • Harbor-UCLA Med. Ctr.
  • Kern Med. Ctr.
  • LAC+USC Med. Ctr.
  • Olive View Med. Ctr.
  • Rancho Los Amigos
  • Riverside County RMC

2008

  • Nonprofit governance structure developed
  • Business, network development, and equipment planning initiated
  • Determination that HCIN could be used for telepsychiatry services
 

Members added in 2007/8:

  • Harbor-UCLA Med. Ctr.
  • Kern Med. Ctr.
  • LAC+USC Med. Ctr.
  • Olive View Med. Ctr.
  • Rancho Los Amigos
  • Riverside County RMC

2009

  • Membership increased from 9 to 11
 
  • Community RMC - Fresno
  • Kaweah Delta Med. Ctr.

2010

  • Membership increased from 11 to 15
 
  • Children's Hospital Central California
  • MLK Comprehensive Health Center
  • Natividad Med. Ctr.
  • Northern Inyo Hosp. (lite)

2011

  • Membership increased from 15 to 19
 
  • Sierra View District Hosp.
  • UCLA Med. Ctr.
  • Ventura County Med. Ctr.
  • Clovis Community Medical Center

2012

  • HCIN surpasses threshold:
    One Million Interpreter Requests Routed!
  • HCIN Learn, our online training site for interpreter continuing education, goes live.
 

2013

 
  • Shasta Community Health Center

2014

  • HCIN develops a Scheduled Appointment Center, to provide its members with an additional layer of service, and access to dozens of additional languages. Our partnership with Natividad Medical Foundation links our members to interpreters of some two dozen indigenous languages and dialects from Oaxaca, Chiapas, Yucatan and Guatemala.
 
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Contact us

Please contact us to learn more about joining HCIN. We are happy to provide a demonstration of the network and can develop an ROI to help determine the best-fit membership plan for your organization.

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